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I did that, and think I might have been chatting with HP in the USA (not NZ), as the Freephone number I was suggested wasn't a NZ free phone (looks more USA than here).ĭo any of you guys or gals know where I can find the appropriate Product Key (in the Registry)? I would be most grateful, as I am staying with my friend in deepest, darkest South Westland (ie south of Haast) and will need to go home in a couple of days.Īs always - I appreciate the help I get here. I have had on-chat with Microsoft who suggest I contact HP. There is no documentation that came with the laptop, and notebook has nothing on it that is of the right format. I used 'productkey.vbs' to try to get the Product Key - but this is unacceptable to Microsoft (see error code). I am unable to activate this - I get an error code: 0x80041023.

On Thursday, I upgraded to Windows 10 (not a clean install). Here is a short how to tutorial which will help you in finding your HP’s exact product key number, the license of HP notebook and the model number with the use of service tags. The original OS was Windows 8, which I upgraded to Windows 8.1 last year (no problems). HP product information can be found in the official HP online stores along with updated drivers and applications for your HP notebooks and HP Compaq PCs.

HP Envy DV7-7201TX Notebook - purchased from Warehouse Stationary, Langdons Road, Papanui, Christchurch on.